Shipping & Returns
Shipping your parcel
Packages are generally dispatched within 2 days after receipt of payment. They are shipped via UPS with a tracking number and delivered without signature. Packages can also be shipped via UPS Extra and delivered against signature. Please contact us before choosing this delivery method, as it entails additional costs. Whichever delivery method you choose, we will send you a link to track your package online.
Shipping costs include preparation and packaging costs as well as shipping costs. The preparation costs are fixed, whereas the transport costs vary according to the total weight of the parcel. We recommend that you group all your items into one order. We cannot group two orders placed separately and shipping charges apply to each order. Your package is shipped at your own risk, but special attention is paid to fragile items.
Box sizes are appropriate and your items are properly protected.